June 26, 2017 at 9:00 pm Has any person discovered that the comment /complaint I remaining before these days that was correct less than Carla’s comment/ complaint has disappeared from this post/ team? Very well that’s Okay for the reason that I've it saved and reveals all. I hope y’all examine it due to the fact this has actually been going on because September of past year. Why was my criticism faraway from the location?
I’m Unwell of losing several hours each month because you above charged me and messed up my Monthly bill. would you at any time study the customers grievances? what are you planning to do concerning this? NOTHING, AS Regular. most important douchebags while in the marketplace.
July 22, 2015 at six:fifty pm I am so mad at AT&T , the services they provide is so bad, soon after examining 26 complaints and counting that other buyers publish in, I elect to Speak to these folks to start out a country huge campaign in opposition to AT&T I've dropped a lot of business due to AT&T, and I however have to seek out the money to pay for them my Monthly bill subsequent month AT&T disgrace on you for treating the individuals that hold you in business so terribly.
October 22, 2015 at 11:21 pm I have never been so mad in all my everyday living. My oldest son obtained married very last yr. His agreement on our wi-fi account gained’t be up right until Dec. so we have saved him on our account. They've graduated from university and began Positions of their selected field. For the reason that he has a mobile phone on our account, and because he has to present a contact phone number, he gave them the selection he has on our account. And now whenever he attempts to spend his payments for u-verse and direct Tv set, they fight to put up it on my account. The initial two moments it happened, I didn’t realize who was performing it and instructed them which i didn’t come up with a payment and that they had superior not choose dollars out of my ck’ing account. The subsequent time it occurred, I truly obtained enough details from the agent I was Talking to that I last but not least found out what was occurring. So I told them to not article it as being a payment to my account because it was for their account. They mentioned that he must phone yet again and provides their account selection as opposed to a phone number.
I am requesting you evaluate this get in touch with and investigate this youthful male’s conduct so as to know how this so-termed supervisor is treating your people. I can assurance I’m not the very first man or woman to encounter such conduct from him. It produced me wish to cancel my account with your company and go elsewhere given that regard just isn't what your company supplies. I didn't question to become taken care of this way and felt the agent and supervisor overreacted to my thoughts to elaborate in your strategies.
We Continue switched to Warner Cable since it sounded like a great offer. I’m not impressed by their cellular phone assistance or World-wide-web And that i’d choose to return to AT&T.
First out was the installer, Jeff, October 31st, who engratiated himself by working with us to fulfill our wishes in regards to the entry issue for the house, and completely described Each individual stage that he executed.
I also questioned that my billing due dig this day be modified to avoid continued payment challenges. The request was omitted with the technique and costs have been subsequently added to my Invoice. The precise problem I attempted to stay clear of!
July 14, 2016 at one:forty nine pm Attempted to purchase their U-verse high velocity internet assistance on line. I had been certain the support was readily available in my spot. Technician did not demonstrate up for to start with appointment. Identified as AT&T and was knowledgeable that the support get were cancelled. Changed the get, as well as signed up for Immediate TV to benefit from a bundling offer you.
November 25, 2015 at four:28 pm Because April 2015 I called ATT and explained to them to disconnect my DSL solutions. Given that then, I’ve had no World-wide-web; it was disconnected within hours of my connect with. Because April, I are already calling each thirty day period to let them know to prevent charging me for internet assistance I now not experienced. They saved saying precisely the same detail time and again and repeatedly, “This time it is disconnected, don’t get worried”, they usually took off the costs and once again, throughout the very same issue each month. On October 2015, I known as once again for them identical cause, as well as so identified as gentleman in charge stated that there was no report of me ever saying I needed to disconnect, only records with the account remaining credited and that’s it.
The sales agent plus the department supervisor promised to waive the security deposit amount (445 $) to finish the purchase and they waived it. But what transpired that they didn't waive it properly with the method and the quantity is still appears in my bill being a payable.
If Source AT&T needs its consumers being locked right into a deal then they have to make accessible a legit agreement that needs penned consent as with all other legitimate contracts.
But enough these days I waited for a tech who by no means arrived While After i identified as in he was jogging late I was explained to right until the seven th call After i was knowledgeable nobody was coming at 815 pm my very last connect with which started off at nine.
The next Wednesday after this Sunday, they were supposed to occur out and bury my cable. I received household from get the job done, the cable had not been buried. Just after screaming on the automatic method that I required to talk to a Dwell rep, I used to be ultimately transferred to a true, English-Talking rep. I advised him about all the issues I'd experienced, such as the incontrovertible fact that the cable experienced not been buried. He checked and reported the invoice said it were finished and he questioned me to check! I claimed the cable is lying on the bottom and it has not been buried. He yet again scheduled somebody to come back out the subsequent morning to bury the cable and advised me he would simply call me at noon now and make sure almost everything had been carried out. Immediately after returning dwelling from church that evening, I went out in to the back yard once more and saw where a cable were buried, having said that, that cable wasn’t hooked up to anything. The top at the home was draped about the ATT box, they'd buried it from the home, to the pole, noticed it was not attached to just about anything, coiled it up and left it lying on the bottom, also leaving the “true” cord lying along with my garden.